Our field service technicians are fully certified and equipped with their field service equipment to get your communcations system back up and running, avoiding costly downtime.

Genesis is committed to delivering optimal system performance. If reliability and efficency from your two-way radio system is improtant to your organisation, Genesis reccomends a planned maintenance programme.

Our experiance has proven that planned maintenance of your networks and equipment can not only improve the life of your two way radio system, but can also provide you with greater certainty and reliability of up-time, promote productivity and improve control over costs and resources.


Genesis Preventative Maintenance Plans offer the following:

  • Optimisation and testing of transmitters, receivers, and antenna networks
  • Troubleshoot and resolve complex system issues
  • Reporting of system performance, system status and testing results
  • Preventative maintenance plans
  • 24/7 call centre and field service
  • Site audits and safety plans
  • Quote repairs
  • Troubleshooting, repair and re-optimisation
  • Extended warranty engagements